Škoda - FAQ's

1. How many free services are provided for new cars? 2. What is included in free service? 3. What is the significance of indications on instrument cluster? 4. What are the charges of periodic service? 5. What is the recommended fuel for Škoda cars? 6. What is the maximum capacity of fuel tank? 7. Can a car get serviced from any other service center in India? 8. What are the parts that are covered under warranty? 9. What is the procedure to get a duplicate key? 10. What is the advantage of ABS? 11. What is ESP? 12. What are the benefits of parking sensors? 13. Can I use accessories and parts of any other manufacturers? 14. Where can I find genuine spares and accessories? 15. Is there any guarantee on Škoda genuine accessories and parts? 16. What is Cruise Control System (CCS)? 17. How much should be the oil consumption in the vehicle? 18. What does the letters in the tyre rating signify? 19. Is there any warranty on Tyre & Battery etc? 20. Is there any warranty on Paint & corrosion? 21. Service Shedule for each model and approximate cost incurred against each schedule 22. Periodic maintenence schedule 23. Standard Labour charges 24. what is diference between PD(Pumpe Duse) & CR (Common rail) technology 25. What are the advantages of CR technolgy? 26. Is it satisfying BS IV norm? 27. What is the air pressure to be filled in the front and rear tyres? 28. What is the recommended engine oil for Škoda cars? 1. How many free services are provided for new cars? Ans. Company provides first two services free for New cars at service intervals of every 15000 Kilometers or one year whichever is earlier. (Note : The cars which were serviced before 1st May 2009 will follow their regular service interval as mentioned in the service booklet, thereafter will need to follow the service interval of 15000 kilometers or 1 year whichever is earlier) Go To Top 2. What is included in free service? Ans. During free service, only the general service labour is free. The cost of consumables like oil, filters, etc. needs to be borne by the customer. Go To Top 3. What is the significance of indications on instrument cluster? Ans. The instrument cluster shows warning indications for certain functions. To know about each one please refer to the owners’ manual or contact your nearest Škoda authorized dealership. Go To Top 4. What are the charges of periodic service? Ans. Charges may vary from service to service depending upon the nature of concern and the number of kilometers the vehicle has run, for detailed brake- up of service charges contact your nearest dealership. Go To Top 5. What is the recommended fuel for Škoda cars? Ans.Kindly refer the label pasted on fuel filling cap (inside) for recommendation of fuel grade. Go To Top 6. What is the maximum capacity of fuel tank? Ans. Škoda Superb – 60ltrs   Škoda Laura – 55ltrs.   Škoda Fabia – 45ltrs. Go To Top 7. Can a car get serviced from any other service center in India? Ans. Škoda cars can be serviced at any of the Škoda Authorized service dealership across the country irrespective of the place of purchase, unless sold in a specific scheme. To avail the service facility, the sales invoice and service maintenance schedule book, is to be provided by the customer, to the servicing dealership. It is also mandatory for the customer to ensure that the service book is updated and the necessary entries should be made for future references. Please refer to the service schedule book for more details about the periodic maintenance of your car. Go To Top 8. What are the parts that are covered under warranty? Ans. Škoda offers warranty on new vehicle for the period of 2 years, unlimited kilometers. Please refer to the service warranty book or contact nearest dealership for further details. Go To Top 9. What is the procedure to get a duplicate key? Ans. If the customer intends to purchase a duplicate key, he has to contact the dealership for the same. (The key of the car has a specific manual and secret code. These codes are not available with the dealership and are available only with the manufacturer. The manual code is obtained by giving the reference of the VIN no. of the car, and the secret code is received by giving the reference of the VIN no. and immobilizer no. of the car. The dealership needs to get the key from the manufacturer. After the receipt of the key, the same needs to be adapted with the respective car with the help of the secret code. The whole process takes approximately 45 days. Go To Top 10. What is the advantage of ABS? Ans. Antilock Braking System (ABS) prevents wheel lock-up during sudden braking, thus preventing skidding while retaining maneuverability. Go To Top 11. What is ESP? Ans. The ESP (Electronic Stability Program) is an electronic stabilization system, which controls under steering and over steering for better maneuverability. Go To Top 12. What are the benefits of parking sensors? Ans. Parking sensors are a technology that allows the driver of the car to be alerted to nearby objects in their path. Go To Top 13. Can I use accessories and parts of any other manufacturers? Ans. It is advisable to use only Škoda genuine accessories and parts .These are specially designed for your Škoda car which gives guarantee of reliability, safety and suitability. Any damages resulting from technical alterations will not be approved by Škoda to be covered under warranty.. Go To Top 14. Where can I find genuine spares and accessories? Ans. Škoda genuine accessories and parts are available only at Škoda authorized dealership. Go To Top 15. Is there any guarantee on Škoda genuine accessories and parts? Ans. Škoda Auto India offers warranty on Škoda Genuine Parts & Škoda Genuine Accessories for a period of 2 years unlimited Kilometers from the date of fitment by authorized dealer. Go To Top 16. What is Cruise Control System (CCS)? Ans. The cruise control system (CCS) maintains a constant speed, more than 30 km/h (20 Mph), once it has been set, without you having to depress the accelerator pedal. This is only possible within the range which is permitted by the power output and Braking power of the engine. The cruise control system makes it possible - particularly on long journeys - for you to rest your “accelerator foot”. Go To Top 17. How much should be the oil consumption in the vehicle? Ans. It is normal for the engine to consume oil. The oil consumption may be as much as 0.5 Lit/1000 km depending on your style of driving and the conditions under which you operate your vehicle. The oil consumption may be slightly higher than this during the first 5000 kilometers. One should therefore check the oil level at regular intervals, preferably every time after the fuel tank is filled or after driving for long stretches. Go To Top 18. What does the letters in the tyre rating signify? Ans. E.g. 195/65 R15 91T Tyre legend Legend, e.g. 195/65 R15 91T Meaning 195/65 Tyre width (mm) section ratio between height - width (%) R Tyre type (radial) 15 Rim diameter (inch) 91 Load rating-index T Speed symbol Load rating-indexes (Load index) 91 = 615 kg 92 = 630 kg 94 = 670 kg Speed symbols T = 190 km/h H = 210 km/h V = 240 km/h W = 270 km/h Y = 300 km/h Go To Top 19. Is there any warranty on Tyre & Battery etc? Ans. Batteries,Horns and tyres are originally equipped on Skoda Cars are warranted under a seperate warrnty provided directly by respective manufactureres for 1year and not by SkodaAuto India , contact your nearest Skoda dealerships for warranty of these component Go To Top 20. Is there any warranty on Paint & corrosion? Ans. Skoda Auto India offers 2 years warranty for paintwork defect and 2 years warranty on perforation corrision of bodywork. Go To Top 21. Service Shedule for each model and approximate cost incurred against each schedule Ans. pl.contact nearest dealership for more details. Go To Top 22. Periodic maintenence schedule Ans. You may contact your nearest dealerships for more details. Go To Top 23. Standard Labour charges Ans.Please contact nearest dealership for more details. Go To Top 24. What is diference between PD(Pumpe Duse) & CR(Common rail) technology. Ans. In PD technology fuel is injected through unit injector (which is a combination of Pump & Injector), whereas in CR the injectors are connected to common rail (high pressure rail) and the fuel is injected through injectors (dedicated high pressure pump develops high pressure and supplies the fuel under pressure to common rail). Go To Top 25. What are the advantages of CR technolgy? Ans. The advantages of having CR engine are Lower engine noise, Smooth idling & acceleration , low fuel consumption and clear enviornement i.e. low emmission of pollutants. Go To Top 26. Is it satisfying BS IV norm? Ans. Yes it is satifsfying BSIV & Euro IV Norms also. Go To Top 27. What is the air pressure to be filled in the front and rear tyres? Ans. Tyre Pressure Details Model Engine Tyres Tyre inflation pressure (Psi) Half Load Full Load Front Rear Front Rear New Superb 1.8 Ltr. / 118kw 205/55 R16 33 36 36 45 2.0 Ltr. / 103kw 205/55 R16 35 38 3.6 Ltr. / 191kw 225/45 R17 36 39 Superb 2.8 Ltr. / 140kw 205/55 R16 38 35 42 49 2.8 Ltr. / 142kw 2.5 Ltr. / 120kw New Laura 1.8 Ltr. / 118kw 195/65 R15 32 32 33 48 1.9 Ltr. / 77kw 195/65 R15 31 31 33 48 205/55 R16 29 44 2.0 Ltr. / 103kw 205/55 R16 32 32 36 45 Laura 1.9 Ltr. / 77kw 205/55 R16 30 29 33 44 Fabia 1.2 Ltr/ 51kw 185/60 R14 30 32 32 45 1.4 Ltr. / 63kw 32 30 35 46 1.4 Ltr. / 51kw TDI PD 30 29 45 Go To Top 28. What is the recommended engine oil for Škoda cars? Ans. Škoda recommends usage of synthetic oil from Shell. The advantage of synthetic oil is that it can withstand higher temperature and can work longer without losing its lubricating properties. It doesn't get thicker at below-zero temperatures providing good engine lubrication at cold start. DIESEL ENGINES (without DPF) Model Plat-form Engine Type Engine Code VW Approval Oil (Specification) Service Interval New Superb B6 2.0 TDI PD BKD VW 505 01 15000 Km 2.0 TDI CR CLJA VW 507 00 15000 Km Superb B5 2.5 TDI BDG VW 505 01 15000 Km New Laura A5 2.0 TDI PD BKD VW 505 01 15000 Km 2.0 TDI CR CLCB VW 507 00 15000 Km 2.0 TDI CR CLCA VW 507 00 15000 Km Laura A5 1.9 TDI PD BJB, BXE, BKC VW 505 01 15000 Km Fabia A05 1.4 TDI PD BNM VW 505 01 15000 Km PETROL ENGINES Model Plat-form Engine Type Engine Code VW Approval Oil (Specification) Service Interval New Superb B6 1.8 l CDAA VW 502 00 or VW 504 00 15000 Km 3.6 l CDVA VW 501 01, VW 502 00 or VW 504 00 15000 Km Superb B5 2.8 l AMX, BBG VW 501 01, VW 502 00 or VW 504 00 15000 Km New Laura A5 1.8 l CDAA VW 502 00 or VW 504 00 15000 Km Fabia A05 1.4 ll BXW VW 501 01, VW 502 00 or VW 504 00 15000 Km 1.2 l BZG VW 501 01, VW 502 00 or VW 504 00 15000 Km Service Interval Effective from 1st May, 2009 Go To Top